Escudo Consulado RD Chicago

Privacy Policy and Terms and Conditions

Privacy Policy

Program Name: SMS Contact Information – Consulate General of the Dominican Republic in Chicago

Information We Collect

When you contact the Consulate General of the Dominican Republic in Chicago by phone and request contact information via email, we will use your phone number to send the requested information. The Consulate uses your phone number solely to send the requested information via SMS. The Consulate does not store your phone number in databases for this program. However, the messaging provider and/or your mobile carrier may generate and retain technical records (e.g., delivery confirmations or failures) for operational and compliance purposes.

How We Use Your Information

Your phone number will be used to send a single SMS containing the requested email address. The Consulate will not retain it for marketing purposes, distribution lists, or future communications.

SMS Communications

  • If you call our phone number and agree to receive a text message, you may receive a single SMS with instructions on how to contact the consulate by email regarding your inquiry.
  • Your mobile service provider may apply message and data rates according to your service plan.

Information Sharing

We respect your privacy. The Consulate does not share, sell, rent, or distribute your mobile information to third parties for marketing or promotional purposes. The use of messaging/telecommunications providers to deliver the SMS may involve technical processing of your number solely for message delivery.

Information Security

We apply reasonable measures to protect the information used in this program. The Consulate does not store your phone number in databases for this program; however, temporary technical records related to SMS transmission may exist on the provider’s and/or carrier’s systems.

Contact

If you have questions about this Privacy Policy, you may contact:

Link to Terms and Conditions

The use of this program is also subject to the SMS Terms and Conditions.

Updates to This Policy

This Privacy Policy may be updated from time to time. Any changes will be available at the link where this Privacy Policy is published, which may be accessed through the SMS message.


Terms and Conditions

Program Name: SMS Contact Information – Consulate General of the Dominican Republic in Chicago

1. Program Description

By contacting the Consulate General of the Dominican Republic in Chicago by phone and agreeing to receive a text message, you authorize receiving an SMS with instructions on how to contact the consulate by email regarding your inquiry (for example, questions about passports or visas). These messages are informational and are sent only in response to a phone call.

2. Message Frequency

You will receive one (1) text message per request made during your call. Message frequency may vary depending on the interaction.

3. Customer Support

If you need assistance, you may contact the Consulate General of the Dominican Republic in Chicago via the appropriate email address, which can be found at https://consuladordchicago.com/contacto-en.

4. Opt-Out

You may opt out of receiving SMS messages at any time. Simply reply STOP to any message. After sending STOP, you will receive a confirmation message indicating that you have been unsubscribed and will no longer receive SMS messages from this number.

5. Help

For additional help, reply HELP to the message or contact us through the emails listed at https://consuladordchicago.com/contacto-en or at consuldomchicago@mirex.gob.do.

6. Message and Data Rates

Message and data rates may apply for any messages sent or received. For more information about your messaging or data plan, please contact your mobile service provider.

7. Carrier Liability

Mobile carriers are not responsible for delayed or undelivered messages.

8. Privacy

Your phone number will be used only to send the SMS described above related to your inquiry. Mobile information will not be shared, sold, rented, or distributed to third parties for marketing or promotional purposes. The messaging provider and/or mobile carrier may technically process your number solely for SMS delivery.

9. Updates to Terms and Conditions

These Terms and Conditions may be updated from time to time. The current version will be available at the link provided in the SMS.